PreZiora jewellery has a brass base with 14K gold plating, between 0.75 and 1 micron thick. Like other plated finishes, the polish may gradually change with wear and exposure to moisture, friction, perfume, cosmetics and household products. Each piece comes with care guidance; please follow it to help preserve the finish.
Caring for your piece
· Put jewellery on after perfume, lotion, hairspray and cosmetics have dried.
· Remove it before bathing, swimming, exercising or sleeping.
· Keep it away from water, sweat, chlorine, salt water, sanitiser and cleaning products.
· After wearing, gently wipe it with a soft, dry cloth.
· Store it dry and separately from other jewellery to help prevent scratches and tangling.
· Avoid abrasive cloths, chemical cleaners, polishing compounds and ultrasonic cleaning.
Lifetime polish warranty
PreZiora offers a lifetime warranty on the polish against issues caused by a manufacturing defect. Eligible pieces receive complimentary re-polishing. Issues caused by improper or unwarranted use are not covered.
For an assessment, email support.preziora@gmail.com or WhatsApp 08796553787 with your order number, a description of the issue and photographs if requested. The warranty covers polish as described above and does not replace rights available under applicable law.